RUNS APP LLC (“RUNS,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the RUNS app, website, and related services.
Website Visitors
When you visit the RUNS website, we may collect limited information such as basic analytics data and any information you voluntarily provide through contact links. The website does not require account creation and does not collect payment information.
1. Information We Collect
- Account Information: Name, email, password, and profile details.
- Payment Information: RUNS does not store or have access to your full payment card details. When you save a card, this information is encrypted and transmitted directly to our PCI compliant payment processor, Stripe. We only store a secure token and the last four digits of your card for your convenience.
- Publicly Visible and User Generated Content: Some information is publicly visible to other users. This includes your username, profile picture, game history, stats like XP, and any information you add to your customizable profile card. It also includes messages you send through our chat features and your username in the social feed if tagged.
- Usage Data: Games and tournaments joined, Battle Pass progress, friends added, and other in app activity and interactions.
- Location Data: Facility locations and city level player info.
- Device Data: App version, operating system, and crash logs.
2. How We Use Your Information
We use your information to register you for games and tournaments and manage team rosters, process payments, refunds, and RUNS Balance transactions, send game updates and notifications, improve app performance and safety, and prevent fraud or misuse of the platform.
3. How We Protect Your Data
Data is encrypted and stored securely. Payment info is handled only by PCI compliant processors like Stripe. RUNS does not sell or share personal data with third parties for marketing.
4. Sharing Information
We only share limited data with other RUNS users where your public profile information and user generated content are visible as described above, payment processors such as Stripe, event partners or facilities for scheduling, and legal authorities if required by law.
5. Your Rights
You can update or delete your account at any time. You can request data deletion by contacting RUNS Support. Please note that deleting your account will permanently erase your profile, stats, and game history. You can also opt out of non essential notifications.
6. Children’s Privacy
RUNS is intended for users 18 years or older. We do not knowingly collect data from minors.
7. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted in the app and takes effect immediately upon posting.
8. Contact
For privacy questions, contact support@runs-app.com.